Naturalizer Reviews

I ordered a pair, I paid but I never received this pair. After invoicing, Naturalizer sends me a message to tell me that the product is out of stock. Then I had to wait to receive my money. They are eager to take the money but they take their time reimbursing people. When a product is out of stock, we do not put it on the website. Really disappointed with this company. A few years ago I bought my shoes the service was impeccable but now it's disappointing.

The lining wore out on my sandals you can't replace that and I love this sandal they should use thicker close th

Naturalizer used to be the only boots and shoes I wore. I've also bought purses from them. Unfortunately I moved and now I can only get Naturalizer shoes online and anytime I've ordered footwear I've had to return them. The customer service is horrible. They just recite company policy and are not helpful at all. I've waited months for a refund. I won't be buying their product again. I would have given this review zero stars but the system won't let me. Very disappointed. They have lost me as a customer.

The inner lining is all falling out & wearing out. Terrible quality, Will never buy this brand again.
Krys Fitzgerald

Kindly avoid this site. I tried to shop with them and ordered 2 pairs of shoes since 2 weeks ago. My account has been changed yet no order confirmation. Emails and calls are being ignored. They are an absolute nightmare

I am just fuming right now! I ordered the Naturalizer Karina pumps size 9.5 wide for work on the 17th of April and to my SURPRISE AND DISMAY I received a Franco Sarto bright orange slippers today Sunday the 24th of April! No return labels in the box, Nothing to return this item which I would never order because it's totally not my style. NATURALIZER better have some answers and my shoe in the mail by tomorrow morning when I reach out to them! I AM EXTREMELY ANGRY'

Ordered shoes in Feb.
Money gone from card.
Getting no response to messages + emails.
Buyers beware.

This used to be a go to place for comfort, supportive shoes for wide feet but I find that I have to try on shoes. I tried to order online but the all feel wrong(is this inconsistent sizing? Idk) and then you get dinged for shipping each way. So sad but must say good-bye. Good luck to all you lovely's out there shoe shopping.

I have worn Naturalizer for years — basic, boring, old lady looking, inexpensive work shoes. The new lines they carry are fashionista worthy, while still offering a broad range of sizes and comfy footbeds. I recently purchased a retro loafer with a chunky sole that updates the look and gives a cushioned ride. I also purchased sporty wedge sandals with good arch support and a cute pair of lug soled ankle boots. I liked them all so well, I was disappointed that additional colors were no longer available in my size. Their brightly colored platform sandals were sold out before I had a chance. Grab 'em while they're hot.

I have had the worse experience with my first order at Naturalizer Canada and will NEVER order product from this company again. The shoes are not sized accordingly and when I had to return the pair I ordered the run around for getting my money back was insane. The lady I spoke with upon first inquiry to where my refund was was condescending and lacked professionalism and a kind way. I was left with no choice but to take my complaint to BBB and Paypal as the person I encountered could only laugh at me and hang up after I asked to speak with a manager.